Here at Headway we understand that brain injury does not happen to a single individual, it happens to a family. A father may no longer able to be the head of the household, or an adult son or daughter requires almost the same level of physical care as a new born baby. Nobody can be prepared for this, and life seldom gives us the skills to deal with this type of situation. The circumstances resulting from the injury can be exacerbated by the ‘disappearance’ of friends and family because people do not know how to cope with this ‘new’ person. Brain injury can be very isolating, and family members need a person who understands what they are going through. Headway’s counselling team is made up of volunteers and university students who are familiar with the outcomes and consequences of brain injury, under the guidance and supervision of a Registered Counsellor. We offer telephonic counselling, face to face counselling at all three of our branches as well as family support groups, fondly referred to as our Headway Friendship Circle.